Introduction & Scope
ik999 (hereinafter referred to as "we", "the Platform", or "the Site") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.
This policy ik999applies to the website, mobile application, and all digital services of ik999. This policy comes into effect whenever you register on our site, play games, make deposits or withdrawals, or use any of our services.
ik999 is an internationally licensed gaming platform serving Bangladesh and multiple other countries. We adhere to international data protection standards and are committed to keeping your information secure.
Trusted by millions of gamers across Bangladesh ik999 fully understands its responsibilities. Our Privacy Policy is designed with complete transparency in mind, so you can enjoy our platform with confidence.
What Information We Collect
ik999 collects certain necessary information to deliver its services. Details are outlined below:
Personal Identification Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number and email address
- Residential address (required for KYC verification, where applicable)
- National ID or passport number (for KYC verification)
Payment Information
- BKash, Nagad, Rocket, or other mobile banking number
- Deposit and withdrawal transaction records
- Bank account details (where applicable)
Technical Information
- IP Address & Device Information
- Browser type and operating system
- Time, duration, and page views during site visits
- Gaming history and account activity logs
| Data Type | Why We Collect It | Mandatory? |
|---|---|---|
| Name and date of birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | Account Verification & Communication | Yes |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| National ID | KYC Verification | Where Applicable |
How We Collect Information
ik999 collects your information in various ways, including:
Direct Collection
When you ik999you register, update your profile, contact support, or submit KYC documents — you are sharing information directly with us. We use that information solely for the purpose it was provided.
Automated Collection
Our servers automatically collect certain technical information such as IP addresses, browser type, device details, and site usage patterns. This data is used primarily to ensure security and improve platform performance.
Cookies & Similar Technologies
ik999 Cookies, web beacons, and similar technologies are used to enhance your experience. For more details on cookies, please refer to Section 6.
Purpose of Data Use
ik999 Your information is used solely for the following purposes:
- Account Management: To create, manage, and secure your account
- Payment Processing: To securely process deposit and withdrawal transactions
- Identity Verification: To complete the KYC process and prevent fraud
- Customer Support: To resolve your complaints, questions, or issues
- Legal Obligations: To comply with regulatory authority guidelines
- Platform Development: To analyze data and improve your experience
- Security: To detect and prevent suspicious activity
- Contact: To send important updates, security alerts, and promotional offers
Sharing Information with Third Parties
ik999 never sells your data. However, limited information may be shared in certain specific circumstances:
Payment Processor
Necessary information is shared with payment service providers — including bKash, Nagad, Rocket, and others — to process your transactions. This is strictly for payment processing, and each of these partners maintains their own strict privacy policy.
Legal Authorities
When required by court order, government directive, or legal investigation ik999 is required to provide certain information to authorities when legally obligated to do so. In such cases, we share only the minimum information necessary.
Technology Service Provider
Limited data may be shared with trusted technology partners for server hosting, cloud storage, or analytics services. All such partners are bound by strict confidentiality agreements.
Cookies & Tracking Technologies
ik999 Uses cookies to enhance your experience and ensure platform security.
Essential Cookies
These cookies are essential for the site to function properly. They are used to maintain login sessions, perform security checks, and remember your language preference. They cannot be disabled.
Analytics Cookies
We use anonymous analytics cookies to understand how the platform is used. These cookies contain no personal information and can be disabled from your browser settings.
Cookie Controls
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
Data Protection Measures
ik999 Industry-leading technologies and practices are followed to protect your data:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
- Firewall Protection: Advanced firewall blocks unauthorized access
- Two-Factor Authentication: Two-factor authentication is available for your account
- Regular Security Audits: Regular audits conducted by third-party security experts
- Limited Access: Only authorized personnel can access data on a need-to-know basis
- Data Backup: Secure, encrypted backups are maintained on a regular basis
- Incident Response: A rapid response plan is in place for any security incidents
Data Retention Period
ik999 Your information is retained only for as long as necessary. Different retention periods apply to different types of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | To Provide Our Services |
| Transaction Records | 5 Years | Legal Obligations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Communication Log | 2 Years | Dispute Resolution |
| Cookies & Session Data | Up to 30 days | Security & Convenience |
| IP Logs | 90 Days | Fraud Prevention |
When an account is closed or a deletion request is submitted, we retain only what is required under legal obligations. All remaining data is securely deleted.
Your Rights
ik999you have full control over your data. You may exercise the following rights at any time:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: Subject to certain conditions, you may request the deletion of your data.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Data Portability: You may request a copy of your data in a common, portable format.
- Right to Object: You may object to certain types of data processing.
Contact our support team to exercise any of these rights. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests — we will explain the reason if that applies.
Minors' Privacy
ik999 Strictly prohibited for anyone under the age of 18. We do not knowingly collect or store any information from minors.
Age is verified at the time of registration, and we request KYC documents in cases where there is any doubt. If a minor has created an account using false information and this comes to our attention, the account will be immediately closed and all associated data will be deleted.
Privacy Policy Updates
ik999 reserves the right to update or modify this Privacy Policy as needed. For any significant changes, we will:
- We will send you advance notification by email
- Display a notice on the platform
- We will display the date of the latest update at the top of this page
Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our data protection team:
- Email: [email protected]
- Live Chat: 24/7 support available on the platform
- Response Time: Typically within 24–48 hours
We take all privacy-related matters seriously and aim to resolve them promptly. ik999your trust is our greatest asset.
General Questions About the Privacy Policy
Many users ik999have questions about the ik999 Privacy Policy. Below are answers to the most important ones.
Is my payment information stored directly on ik999's servers? No, your complete payment details are not stored directly on our servers. Payment transactions are processed through licensed payment gateways that maintain their own security standards. We only retain the transaction reference number and amount.
Does ik999 track my gaming activity? Yes, we maintain gaming activity logs — primarily to promote responsible gaming and ensure account security. If we notice any unusual patterns, we step in to offer assistance. For more details, please refer to our Responsible Gaming View page.
Will all my data be deleted if I close my account? Certain data (such as transaction records) must be retained for a specified period under legal obligations. However, your personal identification and contact information will be deleted upon request.
Can my data be transferred overseas? For some technical services, data may be processed on international servers. In all cases, encryption and international data protection standards are maintained.
Frequently Asked Questions (FAQ)
Ik999 — Safe, Transparent & Trusted Gaming
Done reading our Privacy Policy? Then feel free to ik999Join us. Your data is completely safe — that is our promise.